TERMS OF SERVICE
Effective Date: October 13, 2025
1. AGREEMENT TO TERMS
By subscribing to or using X Network, LLC (“X Network,” “we,” “our,” or “us”) internet or related services (“Services”), you agree to these Terms of Service (“Terms”). If you do not agree, you must not use our Services.
2. SERVICE DESCRIPTION
X Network provides internet access and related network services for residential, business, and enterprise users. The availability, speeds, and performance may vary by location, network traffic, and equipment.
3. CUSTOMER RESPONSIBILITIES
- You agree to use the Service for lawful purposes only.
- You are responsible for all activity that occurs under your account or network connection.
- You agree not to engage in any activity that could disrupt or harm our network or other users.
- You must provide accurate billing and contact information and notify us of any changes.
4. PAYMENT AND BILLING
- All payments are due on the date indicated on your invoice.
- Failure to pay may result in service suspension or disconnection.
- Past-due balances may incur late fees as permitted by law.
- Returned or failed payments may result in additional processing fees.
5. SERVICE INSTALLATION AND EQUIPMENT
- X Network may provide, lease, or sell equipment such as routers or antennas.
- Equipment remains the property of X Network unless purchased outright.
- You agree not to tamper with or relocate service equipment without authorization.
- Damage or loss of leased equipment may incur replacement fees.
6. ACCEPTABLE USE POLICY
You agree not to use the Service to:
- Engage in hacking, spamming, or illegal downloading.
- Distribute malware, viruses, or any harmful code.
- Interfere with network performance or other customers’ access.
- Violate intellectual property rights or applicable laws.
7. DATA PRIVACY
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your data.
8. SERVICE AVAILABILITY AND INTERRUPTIONS
While we strive to maintain continuous service, interruptions may occur due to maintenance, network congestion, or circumstances beyond our control. X Network is not liable for such interruptions, though we will make reasonable efforts to restore service promptly.
9. SPEEDS AND PERFORMANCE
Advertised speeds are maximum theoretical rates and may vary based on device capability, location, weather, network usage, and other technical factors.
10. TERMINATION
Either party may terminate the service with notice as specified in your plan. X Network may terminate or suspend your account immediately if you:
- Violate these Terms or our Acceptable Use Policy.
- Fail to pay outstanding balances.
- Engage in fraud or network abuse.
11. LIMITATION OF LIABILITY
X Network, LLC is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the Service, including but not limited to loss of data, profits, or business opportunities.
12. INDEMNIFICATION
You agree to indemnify and hold harmless X Network, its employees, and affiliates from any claims, damages, or losses arising from your use of the Service or violation of these Terms.
13. CHANGES TO TERMS
We may update these Terms from time to time. Updated versions will be posted on this page with a new “Effective Date.” Continued use of the Service after changes indicates your acceptance of the revised Terms.
14. CONTACT INFORMATION
For billing, service, or account questions, contact us:
X Network, LLC
Email: hello@xnetworkaz.com
Phone: (602) 900-0767
Website: https://xnetworkaz.com/contact.html
Thank you for choosing X Network — delivering internet where others don’t.